Stenmar Group prides itself on expert hydraulic servicing and repairs, and we strive to provide exceptional hydraulic solutions for every client. It’s this commitment to quality and first-class customer service that help ensure our customers stay with us.
One of our longstanding clients is Rod Shute, Maintenance Manager with InfraBuild Construction Solutions. Rod has been a customer for ten years, and he’s found the Stenmar team consistently excellent.
“All the team members are good and we’ve never had any issues. Marty and Allan (Engineers, Martin Gates and Allan Burgess) are definitely proactive. They keep us on our toes and remind us of things we need doing,” he says. “They are just good at what they do – and they look after us.”
About InfraBuild
InfraBuild Construction Solutions is part of the InfraBuild group, Australia’s leading integrated steel manufacturing, processing, distribution and recycling company.
The construction arm has branches across Australia and is a premier supplier of steel reinforcing construction solutions for tier 1 builders and mega infrastructure projects.
“One of our major focuses is on reinforcing bar,” explains Rod. “We cut and bend reinforcing bar for a variety of clients and projects.”
First-class hydraulic solutions
It was a work colleague who first recommended Stenmar to Rod just over ten years ago – and he was happy with our hydraulic servicing from the start. Given the volume of hydraulic machinery the company has, Rod regularly needs support for a wide range of hydraulic issues.
“We have hydraulic components in 90% of our machinery,” explains Rod. “Stenmar helps us out with faults, hydraulic cylinder repairs, major oil changes or any other issues that come up.
We also buy our parts from Stenmar, including hydraulic valves, accumulators, all sorts of things,” adds Rod.
Reliable and rapid hydraulic servicing
For Rod and many of our other customers, Stenmar Group’s one-stop hydraulic servicing, repairs, projects and supply help keep vital machinery up and running… and minimise workflow disruptions.
“I let them know if it’s urgent, and they’re onto it straight away,” says Rod. “They will also come out of hours if needed.”
Rod appreciates the fast-response service and reliability. “I decided to give them a go ten years ago, and I’ve found them to be good ever since.”
Keeping our customers happy
One benefit of retaining customers over the years is that our team of expert hydraulic engineers and technicians implicitly understand your machinery and business needs.
We can make recommendations for like-for-like parts, or best options to optimise your equipment for improved production efficiency.
Please contact us if you’re in need of high-quality hydraulic repairs, servicing or maintenance, from the hydraulic experts.
